The following error message that you may encounter when using the Windows operating system.
Error 0x80071772: the specified file is encrypted and the user does not have the ability to decrypt it.
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Error de Windows 6002 – 0x80071772 – The specified file is encrypted and the user does not have the ability to decrypt it
This error generally occurs when you try to decrypt an encrypted folder or you try to remove the encrypted FRP folder. In this tutorial, you will get all the feasible answer to correct this error.
SOLUTION
If you want to decrypt the folder or want to remove the encrypted folder, it is highly recommended to use the Ransomware Defender tool. How this tool is designed to handle folders encrypted by ransomware or other sources. You can download this tool from here.
After decrypting or removing the encrypted folder, you must scan your PC with Advanced System Repair to repair the damage done to your system.
Reason behind this error
The main reason behind this error is a .jacket proceedings. This file resides in all encrypted folders and has been made read-only. Read-only attribute prevents folder from being deleted.
How to fix the specified file is encrypted and the user does not have the ability to decrypt it
Follow the steps below to correct this error:
Remove a read-only attribute from the .cekey file.
1. Launch Windows Explorer and find your encrypted file.
2. The right button of the mouse in encrypted folder and select properties
3. About him General Tab, deselect Read only and click Apply for.
4. When prompted, select Apply changes to this folder, subfolder and filesand then click OK.
Now open CMD to test that the .cekey file is not read-only.
1. Click Start > To run > CMD and click OK and run the following command
2. C: > attribute C: Users admin Desktop .cekey
Possible exits:
A SHR C: Users admin Desktop .cekey – (This means that the file is still read-only, reboot your system)
A SH C: Users admin Desktop .cekey – (This indicates that the read-only attribute has been successfully removed)
3. Now, navigate to the encrypted folder and try to delete or open it. Most likely you will not get “Error de Windows 6002 – 0x80071772 – The specified file is encrypted and the user does not have the ability to decrypt it” error.
Resume
In this post, I have tried to give you a solution for Error de Windows 6002 – 0x80071772 – The specified file is encrypted and the user does not have the ability to decrypt it error. Despite this, it is recommended to use some third party tool to decrypt the folder if at the same time you want its content.
