Device hangs when using Chrome / Cortana / Outlook / Word after Windows update 10

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After installing the Windows update 10 April 2018, some of his devices may start to hang or freeze when using the app “Hello Cortana”, “Google Chrome”, “Outlook”, “MS Word” O “Firefox”. If you are one of them and facing the same problem, this post could help you a lot.

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How to fix Windows freezing problem 10 when using Google Chrome or the Cortana app?

There are certain methods to fix this problem and they are explained below. Try each method separately and see if this problem is fixed or not.

Method 1: fix with advanced system repair tool

Mostly, this problem occurs due to missing system files, corrupted log files, installation of outdated drivers, virus, Trojan or malware attacks, etc. You need to take full advantage of Windows performance using advanced system repair tool. Once you scan and fix the problem with this tool, you will notice that the windows freezing problem 10 it has disappeared.

Method 2: install update KB4103721

Microsoft is also aware of this problem, so he released the patch on Cumulative update of the 8 May 2018 (KB4103721) to fix freezing problems. Most of the users reported that their issue was resolved after installing these updates.

Method 3: install the latest updates on Windows 10

Installing the latest updates in Windows 10 you can fix this problem without installing any other software. Click on Start button and go to Configuración> Actualización y seguridad> Actualización de Windows and then select search for updates. If your Windows operating system does not show any errors, install the latest updates.

Method 4: try the keyboard shortcut to wake up the screen

If your operating system has crashed and is locked, press Windows logo key + CTRL + SHIFT + B to wake up the screen. Despite this, most users reported that this combination did not work for them, but if you are lucky, this keyword combination may work for you. Despite this, Lowering and raising the lid of the laptop can also wake up the screen of the hung windows.

Method 5: finish the task with force

If certain applications hang, puede cerrarlas a la fuerza usando el Task Manager. press CTRL + SHIFT + ESC and it will open the task manager. Select the application and click The right button of the mouse in them and then select Final task option. It will forcefully close the hung application.

Method 6: virus problems

There must be a virus running inside your PC that is consuming system memory and consuming processing power. You must scan your PC with a licensed antivirus to erase the virus from your PC. Once you have cleaned your PC, you should repair the damage using Advanced system repair tool.

Resume

Sometimes, after updating windows, may encounter app freezing issues like Chrome, Firefox, Cortana, Words, Outlook, etc. You can easily fix this error by installing the latest Windows update.

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