WhatsApp connects millions of people around the world and allows easy communication with friends, loved ones, clients or coworkers no matter where they are with just a stable internet connection.
But, this very success of WhatsApp makes it collapse at times, because it is clear that it is difficult for a team to keep under control at all times the operation of such a large platform in more than 2 millions of devices worldwide.
Although the team works to have everything under control, from time to time there are bugs and small problems that come our way, some have to do with the application and others are problems external to our configuration.
These are some of the solutions to the most common problems in WhatsApp:
What are the most common problems on WhatsApp and how to fix them?
Believe it or not, it is not only you who crashes the application, it takes time to charge or the problem happens to you so you spend hours looking for a solution, It is global and there are more users who share these common problems that we will teach you to solve.
Can't hear voice memos
Sometimes, when they send you a voice note and you can't hear it, You ask them to forward it or try to send it to a friend to see if he hears it and you realize that the problem is your mobile and not the note.
This may be due to:
- WhatsApp uses the proximity sensor of your device to lower the volume of the note if you are near a group of people or in a public place.
- Your device's speaker or speaker is damaged, it may be that your mobile has been dropped or hit, some water has fallen or anything else that may cause damage to the sound device, in this case you must take it to repair
WhatsApp does not recognize contacts
Having to preview your work to your boss or send an urgent message, enter WhatsApp, search for contacts and it turns out that your contacts do not appear or there is only part of them It is a quite annoying situation in which you must solve quickly and the problem is usually that:
- If you save your contacts in your email, Google has not synced and your contacts are not loading properly, To solve it you must go to the settings and look for your Google account to activate the synchronization
- For some reason you may have accidentally hidden your contacts, to solve it you must go to the WhatsApp Settings menu, select Contacts and check the box to show all
The last connection does not appear
Many times we want to see our conversation with another person to know if they do not respond to us or have not seen the message and it turns out that their last connection does not come out, Now how do we know?
This problem is very easy to solve and usually occurs for the following reasons:
- The person has this option disabled and it doesn't matter how hard you try, you will not be able to see this information.
- You have this option disabled and in the WhatsApp system, when you don't let others see your time for the last time, you will automatically lose access to the same information from other users.
Not being able to install WhatsApp
A common problem is that you buy or change your mobile and try to download WhatsApp and you can't do it, it's a problem that makes us want to go back to our old phone, but we will not have to do it because if we know why it happens we can solve it:
- WhatsApp is available from version 2.2 Android or higher, If you cannot install it, it may be because your version is not compatible, you can check this in your mobile settings
- If you have already installed WhatsApp on your device before and for some reason the problem is Google Play Store, you can try to download and install directly from other app store like Aptoide.
Change mobile and lose information
If you buy a new mobile, of course you will want to have all your information again with the contacts and chats that you had, but you can't because:
- When you uninstall the app, the backup usually dies with it, so if you reinstall it you will find your screen deserted, you can avoid this by securing your backup to Google drive with your account in settings, so if you change device, uninstall the app or delete your data you will only have to synchronize your Google account and download the backup to have all your chats, messages and files back.
Cut into slices: These are just some of the problems that happen on WhatsApp, If you have a different one, you can try to leave a comment on Google Play for the team to see and try to fix it..
